SC Department of Employment and WorkforceHomeMedia CenterContactEmergency Weather Alert - HurricaneWeather DEW Home
  •      
     
    Quick Links: File a Claim | SC Works | LMI | Offices | Unemployment Rate: 9.5%
     

     

    Important Phone Numbers

     

        UI Tax Department

    We determine your liability, collect, and account for all unemployment taxes. We maintain employer records, benefit payment accounts, and allowance payments.

    Administrative Section—Columbia
    Tax Department Director
    803.737.3070
    803.737.8290 Fax

    Employer Status Section
    803.737.3075
    We determine your liability, update business accounts, and maintain accurate records.

    Experience Rating Section
    803.737.3090
    We make sure all liable employers pay UI taxes at the correct rate and mail benefit charge statements.

    Contributions Section
    803.737.3080
    We process quarterly contributions and wage reports. We balance account entries daily, adjust accounts, process refunds and returned checks, and perform field audits.

    Cashiering Section
    803.737.3080
    Our Remittance Processing System processes contribution reports, debit payment forms, and reimbursable charge debit payment forms. We also handle Federal Unemployment Tax Act (FUTA) certification requests.

    Delinquency Section
    803.737.3085
    We manage delinquent report records, debits, tax executions, and bankruptcies. Our Telephone Collection Section collects delinquent funds from employers. We also provide liable account information to relevant sections.

    Wage Records Section
    803.737.0330
    We maintain accurate employer payroll and individual wage records.

    Records Management Section
    803.737.0380
    We maintain and image employer account files and unemployment insurance benefit payment checks.

    Reconciliation Section
    803.737.3078
    We issue benefit payments (UI, TRA, ATTA, RTA Summer Youth, Work Support, and DUA). We investigate lost and stolen checks and issue replacements, when warranted.

     

        UI Field Service Department

    Field deputies help employers and claimants with UI tax and claims compliance and benefit payment control. (Automated crossmatch technology compares employer-reported wages with benefits claims.) Our Central Office Benefit Payment Control crossmatches claimants, analyzes investigative reports, and assigns fraud cases to field deputies.

    Field deputies assist UI Tax Departments and employers with:

    • Establishing tax liability
    • Enforcing compliance
    • Changing employer accounts
    • Securing delinquent tax and wage reports
    • Issuing subpoenas
    • Deposing claimants and employers
    • Preparing cases for prosecution
    • Prosecuting non-compliant employers
    • Auditing employer accounts
    • Auditing financial records
    • Collecting delinquent taxes
    • Helping other states collect funds
    • Coordinating IRS and S.C. Department of Revenue activities

    Administrative Section
    Columbia, South Carolina
    Department Director
    803.737.2499
    803.737.0299 Fax

    Assistant Department Director
    803.737.2499
    803.737.0299 Fax

    Benefit Payment Control Overpayment Unit
    Columbia, South Carolina
    803.737.2490

    Benefit Payment Control Collections Unit
    Columbia, South Carolina
    803.737.2387

    Anderson District Office
    Counties of Abbeville, Anderson, Greenwood, McCormick, Oconee, and Clemson, S.C.
    864.224.2118

    Charleston District Office
    Allendale, Bamberg, Barnwell, Berkeley, Charleston, Colleton, Dorchester, and Hampton Counties
    843.953.8484

    Beaufort District Office
    Beaufort and Jasper Counties
    843.522.1170

    Columbia District Office
    Calhoun, Chester, Edgefield, Fairfield, Lancaster, Lexington, Newberry, Richland, Saluda, and Orangeburg Counties
    803.737.3053

    Aiken District Office
    Aiken County
    803.641.7634

    Hartsville District Office
    Chesterfield, Clarendon, Darlington, Dillon, Florence, Kershaw, Lee, Marlboro, Marion, Sumter, and Williamsburg Counties
    843.857.9309

    Greenville District Office
    Greenville, Laurens, Pickens, and Greer, S.C.
    864.232.5189

    Horry District Office
    Georgetown and Horry Counties
    843.347.5400

    Spartanburg District Office
    Spartanburg, Cherokee, and Union Counties
    864.585.2241

    Rock Hill District Office
    York County
    803.329.2363

     

        UI Benefit Department

    We process all unemployment insurance claims and issue all unemployment insurance eligibility determinations and employer charging. Location: Robert E. David Building on the Columbia, S.C., campus.

    Administration Section
    General Information/Switchboard
    803.737.0684

    Benefit Department Director
    803.737.0684
    803.737.2712 Fax

    Non-Monetary Section
    803.737.2792
    803.737.0499 Fax
    The Non-Monetary Section determines unemployment insurance claims eligibility based on separation information employers and claimants provide.

    Validation Section
    803.737.2109
    803.737.0539 Fax
    The Validation Section verifies employer liability on unemployment insurance claims and communicates quarterly employer charge statements.

    Claims Control Section
    803.737.2532
    803.737.0539 Fax
    We process the weekly unemployment claims an employer files during a week of reduced hours or short-term closure. For more information about filing Employer Filed Claims/UCB114’s please click here.

    Interstate Section
    803.737.2527
    803.737.0539 Fax
    The Interstate Section processes all unemployment claims that persons who moved to another state and recently separated from employment in South Carolina file.

     

        Other Phone Numbers for Employers
    Section Number
    Tax Administration 803.737.3070
    Fax 803.737.2659
    Employer Status 803.737.3075
    Employer Contributions 803.737.3080
    Experience Rating 803.737.3090
    Wage Records 803.737.0330
    Delinquency 803.737.3085
    Cashiering 803.737.3080
    Records Management 803.737.0380
    Reconciliation 803.737.3078
    Field Service Administration 803.737.2499
    Fax 803.737.2493
    Benefit Payment Control 803.737.2497
    Benefit Payment Control Collections Unit 803.737.0404
    Anderson District Office 864.224.2118
    Charleston District Office 843.953.8400
    Fax 843.953.8435
    Charleston Field Service 843.953.8484
    Fax 843.953.8485
    Okatie District Office 843.379.7232
    Columbia District Office 803.737.3053
    Aiken District Office 803.641.7634
    Hartsville District Office 843.857.9309
    Greenville District Office 864.232.5189
    Horry/Coastal District Office 843.347.5400
    Spartanburg District Office 864.585.2241
    Rock Hill District Office 803.329.2363
    Technical Services 803.737.2400
    Benefit Department 803.737.2474

     

     

     
    Latest News

    1099G's are now available online. Login to MyBenefits to retrieve your 1099G electronically. All 1099G's will be mailed during the week of January 23, 2012.

    South Carolina's Employment Situation - December 2011 - Unemployment rate lowest in three years; Employment at highest in 2011

    South Carolina's Employment Situation - November 2011 - Unemployment rate plummets; Employment climbs

     

    2010 SC Unemployment Legislative Changes

    Summary of 2010 Legislative Changes

    Official CY2012 Unemployment Tax Rate Table

    Frequently Asked Questions

     

     
    Bottom